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Item #:
1609176
Verbal Judo: The Gentle Art of Persuasion, Updated Edition
Item #:
1609176
NAD 358
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Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter
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What Stands Out
Effective Communication
Teaches techniques to defuse conflicts through persuasive language, enhancing interpersonal skills in both personal and professional settings.
Practical Strategies
Provides clear, actionable tips that readers can immediately apply to improve their persuasive communication in everyday situations.
Updated Content
Includes modern examples and scenarios, making the lessons relevant and applicable to today's challenges in communication.
Product Details
- Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. This classic guide to essential communication skills teaches you to listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven de-escalation strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.This powerful book on the art of persuasion offers a creative look at conflict resolution that will help you defuse confrontations and generate cooperation from your spouse, your boss, and even your teenager. As the author says, when you react, the event controls you. When you respond, you’re in control.This new edition features a fresh new cover and a foreword demonstrating the legacy of Verbal Judo founder and author George Thompson, as well as a never-before-published final chapter presenting Thompson’s Five Universal Truths of human interaction.Inside this essential guide, you’ll discover field-tested tactics for navigating any social situation:Dealing with Difficult People: Learn proven strategies to handle confrontations with your spouse, your boss, your teenager, or anyone, and generate willing cooperation.The Power of Empathy: Master the use of empathy―the single most powerful word in the English language―to absorb tension and build immediate rapport.Respond, Don’t React: Understand the crucial difference between reacting and responding, a mindset shift that puts you in control of any verbal encounter.The Five Universal Truths: Explore the never-before-published final chapter that reveals Dr. Thompson’s core principles of human interaction.
| Publisher | William Morrow Paperbacks |
| Publication date | December 17, 2013 |
| Edition | Updated |
| Language | English |
| Print length | 224 pages |
| ISBN-10 | 0062107704 |
| ISBN-13 | 978-0062107701 |
| Item Weight | 6.2 ounces (175.77 grams) |
| Dimensions | 0.6 x 5.2 x 7.9 inches (1.5 x 13.2 x 20.1 cm) |
Who Should Buy?
-
Law Enforcement Officers
Police and security personnel can utilize verbal judo techniques to de-escalate confrontations and communicate effectively.
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Customer Service Representatives
Service agents can enhance their skills in managing difficult interactions and resolving customer complaints through persuasive language.
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Educators and Trainers
Teachers can adopt these strategies to foster a positive classroom environment and improve student engagement through effective dialogue.
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Legal Professionals
Lawyers may require more formal and structured communication techniques, which verbal judo may not fully provide.
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Salespeople
Sales tactics often necessitate a hard sell approach, which may not align with the gentle persuasion advocated in this book.
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Highly Aggressive Situations
In extremely confrontational or dangerous scenarios, physical intervention may be necessary instead of verbal techniques.
Product Description
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Customer Questions & Answers
-
Question:
What is the main focus of 'Verbal Judo: The Gentle Art of Persuasion'?
Answer: 'Verbal Judo' centers around effective communication techniques aimed at de-escalating conflict and persuading others through empathetic dialogue. Written by George J. Thompson, this book teaches the art of navigating conversations, employing tactical communication strategies that allow individuals to handle confrontations smoothly. For instance, applying these techniques in a heated workplace discussion could lead to a more productive outcome, fostering a collaborative atmosphere instead of one filled with tension. -
Question:
Who is the author of 'Verbal Judo' and what is his background?
Answer: George J. Thompson, the author of 'Verbal Judo,' has a rich background in law enforcement and communication training. His extensive work with police departments and educational institutions led him to develop practical communication strategies that are suitable for various scenarios, both in professional and personal life. This expertise reinforces the book's credibility and equips readers with the tools to navigate everyday conversations effectively, such as when diffusing customer complaints in a retail setting. -
Question:
How can 'Verbal Judo' benefit professionals in high-stress environments?
Answer: 'Verbal Judo' offers professionals in high-stress fields, such as law enforcement, healthcare, and customer service, a framework to manage difficult situations constructively. Understanding techniques like active listening and assertive communication can significantly reduce tension and prevent escalations. For instance, a hospital staff member can apply these principles to calm a distressed patient or family member, ultimately leading to better outcomes and more positive interactions. -
Question:
Is 'Verbal Judo' applicable in everyday conversations?
Answer: Absolutely! The principles of 'Verbal Judo' can enhance everyday conversations by promoting positivity and understanding. Readers learn how to choose their words mindfully, ensuring that they convey respect even in disagreement. Whether negotiating a household task with a family member or discussing project details with a colleague, applying these verbal strategies can foster collaboration and strengthen relationships, making interactions more effective. -
Question:
What techniques are taught in 'Verbal Judo'?
Answer: 'Verbal Judo' teaches several vital techniques, including the importance of active listening, encouraging cooperation, and using intentional language to shape a conversation. By focusing on the needs and feelings of others, readers create an atmosphere of respect and empathy. Implementing these methods can be particularly effective in conflict resolution, such as when a manager addresses employee disputes, leading to a more harmonious workplace environment. -
Question:
Can 'Verbal Judo' be used in negotiations?
Answer: 'Verbal Judo' equips readers with essential skills for effective negotiation. The book emphasizes the significance of understanding each party's perspective and finding common ground, which can lead to better outcomes for all involved. In situations like contract discussions or business deals, these techniques help parties to navigate complex conversations while maintaining a focus on mutual gain, ultimately enhancing the chances of success. -
Question:
What are the key benefits of the updated edition of 'Verbal Judo'?
Answer: The updated edition of 'Verbal Judo' includes modern examples and enhanced techniques to address today’s communication challenges. With insights from current events and contemporary scenarios, readers can relate more closely to the material. Whether addressing conflict in a digital workspace or improving remote team interactions, these new additions make the principles more relevant and applicable, ensuring readers are better prepared for modern conversations. -
Question:
Is 'Verbal Judo' suitable for individuals of all ages?
Answer: 'Verbal Judo' is beneficial for individuals across various age groups and professions, as the fundamental skills of communication are universally applicable. The strategies taught are not only for professional scenarios but also for personal interactions, making it a valuable resource for students, parents, and anyone wanting to improve their communication. For example, teenagers can use these techniques to effectively express themselves in both school and social settings. -
Question:
How does 'Verbal Judo' address language barriers?
Answer: 'Verbal Judo' acknowledges the importance of language and context in effective communication. It teaches readers to be mindful of their word choices and tone, which is crucial when addressing individuals from diverse backgrounds or languages. By employing strategies such as clarity and patient listening, readers can ensure meaningful interactions even in challenging language situations, fostering an environment of understanding and respect. -
Question:
Where can I buy 'Verbal Judo: The Gentle Art of Persuasion, Updated Edition'?
Answer: You can purchase 'Verbal Judo: The Gentle Art of Persuasion, Updated Edition' from Ubuy in Namibia. Ubuy offers a convenient shopping experience with a wide selection of books, ensuring you can easily find this title and have it delivered to your location. Whether you are looking for self-improvement resources or tools for better communication, Ubuy's platform makes it accessible to enhance your skills.
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NAD 358
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Features & Benefits
- Listen and speak more effectively
- Use empathy to engage people
- Avoid conversational disasters
- Successfully communicate your point of view
- Defuse confrontations and generate cooperation
- Be in control of the situation
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